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OUI SUEDE
Oui: French for "yes." Because you'll say it at first sight.
Free shipping worldwide
Returns within 30 days
Signature dust bag included
OCTOBER, IN PAIRS
For a limited time, buy one bag and enjoy 20% off your second.
DETAILS & DIMENSIONS
MATERIALS & CARE
SHIPPING & RETURNS
Every order is prepared with care and processed within 1–2 business days.
Delivery takes 7–12 business days depending on your location. You'll receive a confirmation email with your tracking details as soon as your order ships.
Shipping is free on every order, worldwide.
Returns
If your bag isn't quite right, you can return it within 30 days of delivery.
To be eligible, it must be unused and in its original condition, with the Gen Frey tag still attached to the handle, and sent back in its original dust bag. Unfortunately, we can't accept returns that don't meet these conditions.
Please note that return shipping costs are not covered.
✦ DESIGNED IN PARIS
✦ 100% VEGAN
✦ 30-DAY RETURNS
✦ MADE TO BE CARRIED
They Tried It. They Loved It.
May We Help You?
Our Client Advisors are available Monday to Saturday, from 9:30 am to 7:00 pm.
How long does delivery take?
Orders are processed within 1–2 business days.
Delivery takes 7–12 business days depending on your location. You'll receive a tracking link by email as soon as your order ships.
Shipping is free on every order, worldwide.
What are your bags made of?
Our bags are crafted from high-quality vegan leather or vegan suede: all the elegance of leather, with no animal materials.
Some pieces come in jelly TPU or denim, for a lighter, more playful look.
You'll find the exact material listed on each product page.
How do I care for my bag?
Wipe vegan leather gently with a soft, slightly damp cloth. For vegan suede, use a soft brush.
Keep your bag away from prolonged sunlight, heat and moisture. When you're not using it, store it in a cool, dry place, lightly stuffed to hold its shape.
You'll find specific care tips for each material on the product page.
Can I return my bag?
Of course. You can return your bag within 30 days of delivery.
To be eligible, it must be unused and in its original condition, with the Gen Frey tag still attached to the handle, and sent back in its original dust bag.
Please note that return shipping costs are not covered.